bet23's commitment to responsible gaming
bet23 believes that online betting is for entertainment only — never a source of stress. Set your own limits on our safe platform and enjoy it in a healthy way.
What is responsible gaming and why does it matter
Responsible Gaming means enjoying betting or casino games in a way where you stay aware of your own limits — in terms of time, money, and mental state. Protecting every player on the bet23 platform is our highest priority.
Online betting is a legal and popular form of entertainment, but it becomes a problem when someone plays beyond their means. At bet23, we provide tools and guidelines to help you play in a healthy and controlled way.
Remember — betting is a game of chance. There is no guarantee of winning. Never wager more than you can afford to lose. Set a fixed budget before starting each session and stay within that budget.
bet23 always follows the philosophy of "play for entertainment, not for earnings." Our platform is for those aged 21 and above only.
If you bet more to recover losses, skip sleep or work to play, or lie about your betting — these may be signs of a problem.
Play with a set budget and time limit. Accept both wins and losses naturally and take a break when needed.
bet23's protection tools
bet23 provides a range of tools and measures to keep your gaming experience safe.
Setting deposit limits
At bet23, you can set your own daily, weekly, or monthly deposit limits. You will not be able to deposit beyond this limit, keeping your budget protected. Lowering a limit takes effect immediately, but increasing it is subject to a waiting period.
Financial controlTime-out feature
Need a short break? Use bet23's "time-out" option to temporarily close your account for anywhere between 24 hours and six weeks. During this time you cannot take part in betting or casino games, which helps you clear your head.
Benefits of a breakSelf-exclusion
If you feel your gaming habit is getting out of control, use bet23's self-exclusion option. This measure allows you to keep your account completely inactive for 6 months to 5 years. Once activated, it cannot be easily reversed.
Long-term protectionLoss limit setting
If you lose more than a set amount, bet23 automatically alerts you and, if needed, restricts further betting. This tool is especially useful for those who try to chase losses in the heat of the moment.
Financial protectionReality check notifications
bet23 sends pop-up notifications at regular intervals so you know how long you have been playing and how much you have deposited or withdrawn. This small reminder habit is effective at reducing the tendency to play excessively.
Awareness buildingSupport and advice
bet23's 24/7 live chat support team is always ready to help in both Bengali and English. Contact us today for any issue or question — we will assist you without judgment.
Professional support21+ age policy — why it is essential
bet23 strictly prohibits participation by anyone under 21. Minors are not prepared to handle the mental and financial risks of betting. That is why an age verification step is included in the registration process.
Parents can monitor minors' online activity at home. Always log out at the end of a login session, keep your password private, and consider using child-protection software.
If you suspect an underage person has used your account, contact bet23 support immediately — we will investigate and take the necessary action.
You must be at least 21 years old to participate at bet23. Age verification is mandatory and is in place for everyone's protection.
Signs of problem gambling
If you notice any of the following signs in yourself, it may be a signal to seek help.
Steps to activate self-exclusion
Activating self-exclusion at bet23 is very simple. Follow the steps below.
Log in to your account
Log in to your account at bet23 and go to the "Account Settings" section from the top menu.
Open the "Responsible Gaming" menu
Find the "Responsible Gaming" option within Settings — all protection tools are available here.
Choose your self-exclusion period
6 months, 1 year, 3 years, or 5 years — select the period that suits your needs.
Confirm
Confirm your choice. Self-exclusion will take effect immediately and you will receive a confirmation by email.
Get help from support
If you prefer not to do it yourself, contact us via live chat or email ([email protected]) — we will handle it on your behalf.
Get direct help
Our support team is always ready to help with self-exclusion or any other protection measure.
- 24/7 live chat — instant help
- [email protected]
- Available in both Bengali and English
Golden rules for healthy gaming
Do
- Set a budget before playing and stick to it
- Treat betting as entertainment only
- Take a break after a set amount of time
- Set a win limit — stop once you have won a certain amount
- Seek help immediately if you have a problem
- Play in a healthy and calm state of mind
Don't
- Do not bet with borrowed money or someone else's funds
- Do not place large bets on impulse
- Do not place more bets trying to recover losses
- Do not play while under the influence of alcohol or any substance
- Do not treat betting as a source of income
- Do not play at the expense of time with your family
Every game at bet23 is run on fair play principles. No game outcome is predetermined and previous results do not affect future results. The outcome of gambling is always uncertain — keep that in mind when you play.
Play safely on bet23
Check our FAQ for more information or talk to us directly in live chat.